Returns & Exchanges
At Time Factors International Ltd, we want you to be completely satisfied with your purchase. If your item is not quite right, you can return or exchange it within 30 days of delivery, provided it remains in its original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the products in their original packaging, ensuring all protective films and designer tags are intact to prevent damage during transit.
Ship the Parcel
Print your prepaid shipping label and drop off the package at any authorized carrier location, or schedule a collection through our portal.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing